REFUND POLICY

You have 30 days from the date of delivery to return the product for a full refund or exchange. We will arrange a return and process a full refund for the faulty item. But if 30 days have passed since your purchase, unfortunately we cannot refund or exchange the item. Your item must be unused and in the same condition that you received it.

Refund method

Once we receive your return and review it, we will notify you via email of receipt of your return, and notify you of the approval or rejection of your return.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Late or Missing Refunds

If you haven’t received a refund within the expected timeframe, please check your bank account or contact your credit card company, as there may be processing delays.

If you have done this and still have not received your refund, please contact us at [email protected].

Order cancellations

Requests for exchange and cancellation are only accepted within 24 hours of the order’s placement. If you want to change or cancel your order, get in touch with us as soon as possible. We will confirm when it has been applied.

You cannot change your order after 24 hours.

Contact us

If you have any questions or concerns regarding our Refund policy, please feel free to contact our customer support team at: [email protected].