RETURNS POLICY

We accept returns within 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.

Returned items must comply with our policy:

Merchandise must not be worn, opened, used, altered or washed.
Merchandise must have all tags attached, including seals, and be returned in original packaging.
Merchandise returned without the original security tag, or a damaged security tag, may result in a delayed refund or may not qualify for a refund.

Return process

To start a return, you can contact us at [email protected].

When your return is accepted, we’ll send you an email, as well as instructions.

Shipping

You are responsible for all shipping costs, including original shipping costs and return shipping costs. We do not refund shipping costs. Shipping costs will be deducted from your refund.

Sale items

We do not offer exchanges / returns / refunds on any SALE ITEMS. These are final clearance.

Damaged / Faulty Goods

We make every effort to provide goods of the highest quality to our customers and we hope that you never receive a faulty product from us. If, on the rare occasion, this does occur, please contact our Customer Care Team immediately at [email protected] and ensure you include your order number and a photo of the fault within your email.
The Customer Care Team will respond as soon as possible with a solution.

Contact us